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Doing Business with Heart: It’s more important than ever

By February 12, 2021 No Comments

It’s February. With every store we enter reminding us about Valentine’s Day and the American Heart Association pushing its national Heart Month wellness initiatives, we have many opportunities to think about love and matters of the heart. Loving and caring for others well, but also loving and caring for ourselves.

But have you thought about the importance of running your business with a caring and genuine heart? Do you love what you do, or are you just earning a living? Are you caring for your customers, patients, clients, and your internal team in a way that uses their strengths and makes them feel valued and invested? What does it mean to run a heart-centered business, and is it possible to make a profit while doing it?

Yes! But first, a working definition: A heart-centered business is one run in alignment with its core values.

These values are identified and agreed upon as guides for one’s business, relationships, and life as these arenas are all interconnected in our human experience. Living and working with values and heart is a healthy approach that will bring you greater overall satisfaction with your work-life balance. Did you know that you’re more likely to have a heart attack on Monday morning? The stress of returning to an unhealthy work environment could be a literal killer!

Now, to the how.

First: Establish values

Crafting your company’s core values will require some work, for sure, but it is a labor of love (see what we did there?). Spoiler alert: your core values already exist. You only have to identify, define and communicate them with your team. And when you do, you’ll find decisions you may have struggled to make before will begin to make themselves. What’s not to love about that?

At Healthwise Management, we are clear on our values, and we don’t take them lightly. The words SUCCESS, FUN, CANDOR, INNOVATION, KNOWLEDGE, and COMMUNICATION guide every move we make. We choose to work with organizations and individuals that share alignment in values and mission.

Next: Put the right people and processes in place

This work is a little less sexy than crystalizing core values and crafting the perfect mission statement. But when it comes to creating a culture that you and your team members thrive in, and one that your patients, customers, or clients want to return to, it matters!

Having the right processes in place and, just as important, making sure each team member is in the right seat are the things that will enable your company to have great synergy and to soar to new heights.

Now: Focus on what you love

What do you love? Developing individuals and teams? Serving patients or customers? Innovating and creating? Growing bottom lines? Great, great, great, and great! With your values agreed upon and clearly established, and your processes and people supporting the work that needs to be done, the sky’s the limit!

Not sure where to start?

Loving all this talk about values and vision and loving what you do, but a little unsure how to get there? No worries. At Healthwise Management, we live for this stuff.

We are a full-service business resource for medical practices. Our goal is to help your business flourish while meeting the demands of today’s consumer-facing landscape. Gone are the days of “just seeing patients”; it’s time to delight them. And we can help.

Here are just a few of the ways we plan for your growth:

  • Build a solid cultural foundation to avoid costly staff turnover (aka, make it so great to work there, your team members love it too much to leave!)
  • Run more efficient operations
  • Increase revenue and financial strength
  • Build a world-class patient/customer experience from the ground up
  • Grow your bottom line

We can help manage the business, so you can focus on what matters most to you—your patients. Your customers. Your craft. Your expertise.

By committing to bring your heart and values into your work, you will find improvement in your business and your relationships. Expect to have more energy, motivation, confidence, and joy in your work and life.

If you’re ready to lead your team from the heart and see your company flourish, it’s possible. Whether you are just starting to create your vision or are well down the path and need a tune-up, partnering with Healthwise will elevate your business’s clinical, cultural, and operational aspects. Get ready to love what you do.

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Michelle L. Davis

Author Michelle L. Davis

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